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Client Care Listing Specialist

 

Our growing Ann Arbor Area real estate team is looking for an incredible Client Care Listing Director to coordinate all of our listing efforts for our real estate office. Do you strive for excellence? Do you find yourself making things better at every job you go to? Are you searching for that “wow” work environment where you are challenged to be the best person you can be and still have some fun? If this sounds like you, then don’t hesitate to apply.

Responsibilities include: building, implementing, and managing all office systems for sellers contract to close, database and information management, and back office support. Back office support encompasses all hiring, training, consulting, and managing administrative team members and holding all team members accountable to their weekly assignments. This position will also be the first point of contact in handling customer service inquiries and challenges.

Key Skills:

•    Technology fluent

•    Strong written and verbal communication skills

•    Exceptional organizational and project management skills

•    Great ability to focus

•    Concerned about doing things the right way

•    Calm under pressure

•    Learning-based, service-based attitude

•    Proven ability to succeed

Job Requirements:

Bachelor’s degree. Real estate license preferred. 1-3 years of service experience. 3-5 years of administrative experience. Reliable transportation required. 30-40 hours/week.  If you are interested in applying for this job, fill out application and fill out the personality profile test on KathyToth.com/job_opportunities.

Submission Guidelines:

Please follow all 3 steps below for consideration:

Step 1: Personality Profile #1

Instructions (the link to test is at the bottom of these instructions):

  • These profiles are not a measure of IQ and are not timed so please take all the time necessary. Your first instinctive answer is the best. As such, please do not over analyze.
  • There are three profiles to complete. They must be completed in one sitting and will take approximately 30 minutes to complete.
  • Please complete the profiles one at a time with limited interruptions or distractions.
  • The third profile will ask you to rank two sets of eighteen statements. Some of the statements are unusual. Do not pre-judge, simply follow the instructions.
  • In the rare event that you lose your internet connection while completing the profiles, you must log in again and start over until you are able to hit submit.
  • Click here to submit the test: https://profiles.innermetrix.com/vo/req.php?id=3f5a2729

Step 2: Submit Application

Step 3: Personality Profile #2

Instructions (the link to test is at the bottom of these instructions):

  • When you go to the link at the top of the form you will see these 2 questions:
    • Team or Team Leader Name: please use Toth Team
    • Agent Email: please use TeamLeads@KathyToth.com
  • If you happen to use your own email as Agent Email the results will go directly to you vs us, in which case you will need to forward the results to: TeamLeads@KathyToth.com
  • Click Here to fill out this important profile: http://www.corcorancoaching.com/behavioral-style-survey

 

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